Track your reputation. Auto-respond on-brand. Out-rank your competitors' reviews.
ReputationRadar monitors reviews across 15+ platforms, analyses sentiment, and drafts on-brand responses — each presented for your approval. Part of the TMS suite.
We monitor reviews across 15+ platforms
Monitor. Analyse. Respond. Outrank.
Complete reputation management as an integrated service — from review monitoring to competitive response strategy.
Review monitoring
Real-time monitoring across G2, Trustpilot, Google Reviews and 12 more platforms. No review goes unnoticed.
Sentiment analysis
Three-class classification (positive / neutral / negative) combined with theme extraction. Spot trends instantly.
Competitor reviews
What are customers saying about your competitors? Cross-feed from G2, Trustpilot and Google Reviews — scoped to your industry.
Response drafts
On-brand response drafts generated automatically — each presented for your approval. Full control, half the effort.
- konzepte.digital Digital agency
- intelligentepraxis.de Medical practice
- intelligentekanzlei.de Law firm
4 of 15+ data sources analyzed.
The live preview shows a selection. The full report includes sentiment timeline, competitor benchmark, and AI reply drafts.
−12% vs. prior period. Trend is being monitored.
14 days free · no credit card
15+ review platforms. One inbox.
We monitor every relevant source — from Google to Jameda. New reviews land in your dashboard within seconds.
Plus industry-specific sources: HolidayCheck, Booking, Indeed, Glassdoor, Doctolib, and more.
Seven steps to a confident reputation.
From first scan to crisis early-warning — the entire workflow lives in a single dashboard.
STEP 1
Add your brand
Enter your business name and website URL. That is all — the discovery agent takes over from there.
STEP 2
Discover listings
AI searches Google, Yelp, Trustpilot, industry directories and social platforms and surfaces matches with a confidence score — you confirm.
STEP 3
Continuous monitoring
A rotating proxy infrastructure checks every connected source on schedule: hourly, every four hours, daily, or near real-time.
STEP 4
AI analyses every review
Multi-provider LLM pipeline classifies sentiment, extracts aspect-topics, detects emotion and sarcasm — and feeds it all into your Reputation Health Score.
STEP 5
Response drafts
Context-aware reply suggestions in your configured brand voice. Modes: draft-and-approve or fully automated with safety guardrails.
STEP 6
Dashboard & reports
Health-score trends, sentiment distribution, per-platform breakdown, competitor comparison, keyword clouds, geographic heatmaps. White-label PDF reports.
STEP 7
Early warning & crisis alerts
Statistical anomaly detection raises the alarm on sudden negative spikes. AI analyses root causes and recommends immediate countermeasures.
A wave, before it breaks.
Our statistical detection compares every review against your historical baseline. Significant deviations trigger instant notifications — via Slack, email, or SMS.
Built for industries where reputation is everything.
Preconfigured platform sets, industry-specific reply templates, and benchmarks against your direct competition.
Practices & clinics
jameda, Doctolib, Google. Includes GDPR-compliant patient replies.
Learn moreHotels
Tripadvisor, Booking, HolidayCheck. Multilingual replies included.
Learn moreRestaurants
Google, Yelp, Tripadvisor. Respond to reviews during service.
Learn moreE-commerce
Trustpilot, Trusted Shops, Google. Negative wave = instant Slack alert.
Learn moreLocal services
Google My Business focus, competitors within a 10 km radius.
Learn moreTransparent, Simple Pricing
Start free and scale as you grow. No hidden fees, no long-term contracts.
Transparent Pricing
Choose the perfect plan for your business.
Free
Get started with basics
0 €
Forever free
- 1 business profile
- Basic sentiment analysis
- Email support
- Review collection
- Basic analytics
Starter
For small businesses
49 € /month
- Up to 3 profiles
- Priority email support
- Multi-platform review collection
- Advanced analytics
- 50 AI responses/month
- Daily monitoring
Professional
Most popular choice
149 € /month
- Up to 15 profiles
- Priority phone & email support
- All platforms
- AI-powered insights
- Team collaboration
- Sentiment analysis
- 250 AI responses/month
Agency
For agencies & enterprises
399 € /month
- Up to 100 profiles
- 24/7 phone & email support
- All Professional features
- White-label option
- 1.000 AI responses/month
- Custom reporting
- API access
Enterprise
Custom solutions
Custom
Contact us for pricing
- Up to 500 profiles
- Custom pricing
- Dedicated account manager
- Custom integrations
- SLA guarantees
- SSO / SAML 2.0
All plans include free plan. No credit card required.
ReputationRadar vs. Trustpilot vs. manual.
Trustpilot is a platform. Excel is a spreadsheet. ReputationRadar is online reputation management.
| ReputationRadar | Trustpilot | Manual / Excel | |
|---|---|---|---|
| Platforms covered | 15+ | 1 (their own) | Any — yourself |
| AI reply drafts | Yes, in brand voice | No | No |
| Anomaly alerts | Real-time, Slack/email | Daily digest | Not possible |
| Competitive benchmark | Up to 10 competitors | Limited | Manual |
| EU hosting / GDPR | Fully EU | Partial | Your setup |
| Time per week | ~ 30 minutes | ~ 2 hours | ~ 6+ hours |
Teams that use ReputationRadar daily
Customer voices across industries. Real quotes coming — these are representative of feedback we hear in interviews.
Frequently Asked Questions
Find answers to common questions about ReputationRadar.
What is reputation management software and why do I need it?
Reputation management software helps you monitor, manage, and respond to online reviews and mentions of your business across multiple platforms. It's essential because 93% of consumers read online reviews before making purchasing decisions, and your brand's online reputation directly impacts revenue, customer acquisition, and market position. Without active management, negative reviews can spread unchecked, damaging your credibility and costing you customers and revenue.
How many platforms does ReputationRadar monitor?
ReputationRadar monitors 15+ major platforms including Google, Google Business Profile, Yelp, TripAdvisor, Facebook, LinkedIn, Trustpilot, Glassdoor, Indeed, AppStore, Google Play, and industry-specific review sites. This comprehensive coverage ensures you never miss a review, mention, or comment about your business, regardless of where customers choose to engage.
Can ReputationRadar help with crisis management?
Yes. Our crisis detection system monitors for sudden spikes in negative sentiment and alerts you immediately to potential reputation threats. This early warning system allows you to respond quickly and effectively before issues escalate, minimizing damage to your brand reputation and customer trust.
How does the response drafting work?
ReputationRadar analyses each review in context and generates professional, on-brand response drafts based on sentiment, reviewer intent, and your brand voice. You maintain full control — all drafts are presented for your approval before posting, ensuring authenticity and brand consistency.
What is a Reputation Health Score?
Your Reputation Health Score is an aggregated metric that combines data from all monitored platforms — including review ratings, sentiment analysis, response rates, and engagement metrics — into a single, easy-to-understand score. It gives you a quick snapshot of your overall online reputation and helps track progress over time.
Start Managing Your Reputation Today
Join businesses taking control of their online reputation with ReputationRadar. Instant visibility, sentiment analysis, and on-brand response drafts.
Start free →No credit card required. free plan.